Corporate continuing education is an investment which should equally benefit individual staff members and the company itself. A discussion between staff and superiors ensures that knowledge is transferred into practice. Continuing education providers and course instructors can help their customers by offering them tips on knowledge transfer in everyday working life.
Traditionally, Flemish students have always performed high scores in PISA test which is an international student assessment by OECD mainly focus on academic skills. They continue to excel in traditional literacy such as reading literacy, mathematical literacy and scientific literacy since 2000, and also the Flemish higher education enjoys a good reputation globally. Recently, Flemish public policy promoting and implementing new technologies into formal learning settings, which encourage the educational innovation within institutional system. But what about youth learners’ digital literacy and how do they learn with digital media outside classroom settings? A research program has been conducted to investigate this issue. A group of first year university students were interviewed and a survey was administered to young learners mainly from college freshmen students in Flanders.
For continuing education providers, staff play a central role. Nonetheless, little is known about how providers recruit their staff, or what they expect of their course instructors, counsellors or managers. There has also been little research into the instructors' view: how do they see their job, what skills do they need and how do they deal with insecure, often unreliable employment conditions?